Privacy Policy
This website handles the personal information of all users (hereinafter "Users") appropriately in accordance with this Privacy Policy.
1. Basic Policy
eArena Co., Ltd. (hereinafter the "Company"), which operates this website, respects Users' privacy and handles personal information appropriately in compliance with the Act on the Protection of Personal Information and other related laws and regulations.
2. Personal Information We Collect
(1) Information you provide when making an inquiry (name, email address, content of the inquiry, etc.)
(2) Information collected by access analysis tools via cookies, etc. (please see "5. Use of Access Analysis Tools and Consent to Cookies")
3. Purpose of Use of Personal Information
(1) To respond and reply to inquiries and to manage the records of such correspondence.
(2) To prevent trouble and verify facts in the course of handling inquiries, and to protect the Company's employees.
(3) With respect to information collected via cookies, etc., to understand and improve the usage of this website (only where you have given your consent).
The Company does not use personal information for any purpose other than those stated above. If the Company changes the purpose of use, it will announce the revised purpose on this website.
4. About Cookies
A cookie is a function that stores the information that a User has viewed this website inside the User's device, such as a computer or smartphone.
5. Use of Access Analysis Tools and Consent to Cookies
This website uses the following access analysis tool to improve user convenience and the website. This tool collects information using cookies, etc.
(1) Access analysis tool used by the Company: Google Analytics (provided by Google LLC). Google Analytics uses cookies to collect information such as the number of visits to this website and browsing history from your device. This data is used solely for the purpose of statistical analysis and does not include any information by which the Company can identify a specific individual.
(2) Consent to the Use of Cookies (Opt-in): Except for cookies that are essential to the display and operation of this website ("Essential Cookies"), the analytics cookies become effective only when you have indicated your consent through the consent modal displayed on this website. The Company does not collect information via any cookies other than Essential Cookies before obtaining your consent.
(3) Changing or Withdrawing Consent: You may change or withdraw your consent at any time, free of charge and easily, via the cookie icon ("Cookie Settings") permanently displayed at the bottom left of this website.
(4) Data Management and Disclaimer: Information collected by the access analysis tool is managed in accordance with the privacy policy of its provider. The Company shall not be liable for any damage arising from the use of the tool's services or from the interruption or suspension of their provision, except where such damage is attributable to the Company.
(5) Tool Details and Opt-out: Google Analytics Terms of Service / Google Privacy Policy / Google Analytics Opt-out Browser Add-on
6. Provision to Third Parties
The Company does not provide the personal information it collects to third parties, except in the following cases: (1) Where the User has given consent. (2) Where required by laws and regulations. (3) Where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual. (4) Where the Company entrusts the handling of personal information within the scope necessary to achieve the purpose of use (with necessary and appropriate supervision over the entrusted party).
7. Security Management
To prevent the leakage, loss, or damage of personal information, the Company implements necessary and appropriate security management measures, including technical measures such as access control and human measures such as employee training. When handling personal information in a foreign country, the Company will understand the relevant systems of that country and take the necessary measures.
8. Response in the Event of a Leak, etc.
If a leak, etc. of personal information occurs, or the Company becomes aware of the risk thereof, the Company will promptly investigate the facts and take the measures necessary to prevent secondary damage. Where reporting or notification is required by law, the Company will report to the Personal Information Protection Commission and notify the affected individual in accordance with the provisions of the law.
9. Requests Regarding Retained Personal Data
Users may request notification of the purpose of use, disclosure, correction/addition/deletion, and suspension of use/erasure of their own personal information retained by the Company. Such requests should be sent to the email address stated in "10. Contact for Inquiries." After verifying the identity of the individual, the Company will respond within the period stipulated by law, in principle free of charge. Users may also file a report or complaint regarding the handling of their personal information with the Personal Information Protection Commission or other competent authorities.
10. Contact for Inquiries
160-0022
1-1-14 Shinjuku, Shinjuku-ku, Tokyo, Japan
eArena Co., Ltd., Personal Information Management Officer
privacy@earena.co.jp
Tel: +81-3-3350-5419 (main)
11. Retention Period
The Company retains personal information only for the period necessary to achieve the purpose of use, and will promptly erase it when it is no longer needed.
12. Changes to This Policy
The Company may change this Policy in line with changes in laws or in its business activities. If the Policy is changed, the Company will announce it by posting on this website.
13. Disclaimer
(1) With respect to cases where a third party obtains personal information as a result of the User's own actions (such as disclosing personal information on the internet in a form accessible to anyone, or inadequate management of the User's device), the Company shall not be liable, except where the Company is guilty of intent or gross negligence.
(2) The Company is not responsible for the handling of personal information on external websites linked from this website. Please check the privacy policy of the linked site.
14. Governing Language
This Privacy Policy is prepared in Japanese as the original text, and this English translation is provided for reference purposes only. In the event of any discrepancy or inconsistency between the Japanese version and this English translation, the Japanese version shall prevail.